1. Data We Collect
We collect information you provide when placing an order or contacting us: name, email, institution, shipping address and order history. Payment data is processed by our payment provider and never stored on our servers.
Privacy Policy
Last updated: September 2026
2. How We Use Data
To fulfil orders, provide support, verify research eligibility, comply with legal obligations and, with consent, send lot-release updates.
3. Sharing
We share data only with carriers, payment processors and service providers necessary to fulfil your order, and with authorities where required by law. We never sell personal data.
4. Retention
Order records are retained as required by tax and regulatory law. Marketing consent can be withdrawn at any time.
5. Your Rights
You may request access, correction or deletion of your personal data by contacting [email protected].
6. Cookies
We use essential cookies for cart and session functionality and privacy-respecting analytics. No third-party advertising cookies are used.